{"id":20120,"date":"2026-02-20T12:13:04","date_gmt":"2026-02-20T11:13:04","guid":{"rendered":"https:\/\/lsacademy.com\/?page_id=20120"},"modified":"2026-02-20T16:21:31","modified_gmt":"2026-02-20T15:21:31","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/lsacademy.com\/en\/frequently-asked-questions-faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"<h2><strong>General Questions<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">How do I sign up for a course, training path or conference?<\/strong><\/h5>\n<p>You can register easily <strong>Online:<\/strong> visit the specific course, training path or conference page on our website and complete the registration form.<br \/>\nIf you need any support with your booking, please contact us <a href=\"mailto:info@lsacademy.com\">info@lsacademy.com<\/a> or call our team <strong>+39.(0)35.515684<\/strong><\/p>\n<p>For a full list of training opportunities, see our <a href=\"https:\/\/lsacademy.com\/en\/\">Training Offer<\/a><\/p>\n<hr \/>\n<h5><strong class=\"text-secondary\">What are the available registration fee for a course, training path or conference?<\/strong><\/h5>\n<p>Different registration fees are available based on your professional profile:<\/p>\n<ul>\n<li><strong>Early Bird:<\/strong> discounted \u201cbook early\u201d rate, reserved for participants registering as company employees within the indicated deadline.<\/li>\n<li><strong>Ordinary:<\/strong> full rate dedicated to company employees, valid after the Early Bird deadline.<\/li>\n<li><strong>Freelance \u2013 Private \u2013 Academia \u2013 Public Administration<\/strong>: reduced rate reserved for private individuals, self-employed professionals with a VAT number, and employees of Public Administrations, non-profit organizations, or universities.<\/li>\n<\/ul>\n<hr \/>\n<h2><strong>Payment &amp; Invoicing<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">What payment options are available?<\/strong><\/h5>\n<p>We accept:<\/p>\n<ul>\n<li><strong>Bank transfer:<\/strong> You can process your online registration selecting bank transfer as method of payment. You will receive your invoice via email to be able to proceed with the payment.<\/li>\n<li><strong>Credit\/Debit Card:<\/strong> Payments can be processed securely through your online account.<\/li>\n<\/ul>\n<hr \/>\n<h2><strong>Certificates &amp; Attendance<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">Will I get a certificate when I complete a training, training path or conference?<\/strong><\/h5>\n<p>Yes. After attending any course, training path or conference, you\u2019ll receive a <strong>certificate of attendance<\/strong> via email. This document confirms your attendance and can be used for professional records.<\/p>\n<hr \/>\n<h2><strong>Changes &amp; Cancellations<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">Can I cancel or reschedule my booking?<\/strong><\/h5>\n<p>Yes, within the timeframes outlined in our <a href=\"https:\/\/lsacademy.com\/en\/terms-of-service\/\">Terms of Service<\/a>.<\/p>\n<hr \/>\n<h2><strong>Managing Your Account<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">How can I change my profile details?<\/strong><\/h5>\n<p>To update your personal or company information:<\/p>\n<ol>\n<li>Log in to your account on our website.<\/li>\n<li>Go to <strong>\u201cMy Account\u201d<\/strong> and select <strong>\u201cAddresses.\u201d<\/strong><\/li>\n<\/ol>\n<p>Here you can revise your contact details.<\/p>\n<hr \/>\n<h2><strong>Discounts &amp; Group Bookings<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">Are there any discounts available?<\/strong><\/h5>\n<p>Yes. We offer:<\/p>\n<ul>\n<li><strong>Early booking savings<\/strong> on many programs.<\/li>\n<li><strong>Group discounts<\/strong> when several people from the same company register together.<\/li>\n<\/ul>\n<p>For tailored pricing or group quotes, contact us at <a href=\"mailto:info@lsacademy.com\">info@lsacademy.com<\/a><\/p>\n<hr \/>\n<h2><strong>Training Offerings<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">What types of programs does LS Academy provide?<\/strong><\/h5>\n<p>We specialize in professional development and consulting for life sciences and regulated industries.<br \/>\nOur training offer includes:<\/p>\n<ul>\n<li><strong>Animal Health<\/strong><\/li>\n<li><strong>Medical Devices<\/strong><\/li>\n<li><strong>Evidence Generation<\/strong><\/li>\n<li><strong>Pharmacovigilance<\/strong><\/li>\n<li><strong>GMP (Good Manufacturing Practices)<\/strong><\/li>\n<li><strong>IVD (In Vitro Diagnostic)<\/strong><\/li>\n<li><strong>Market Access<\/strong><\/li>\n<li><strong>Medical Affairs<\/strong><\/li>\n<li><strong>Medical Writing<\/strong><\/li>\n<li><strong>Regulatory Affairs<\/strong><\/li>\n<li><strong>Clinical Research<\/strong><\/li>\n<li><strong>Soft Skills<\/strong><\/li>\n<li><strong>Statistics and Data Management<\/strong><\/li>\n<\/ul>\n<p>Training can be delivered as <strong>in-person<\/strong> sessions, <strong>live online<\/strong> webinars. Explore our <a href=\"https:\/\/lsacademy.com\/en\/training\/\">Training Offer<\/a>.<\/p>\n<hr \/>\n<h2><strong>Customized Training for Organizations<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">Can LS Academy design training tailor to my company?<\/strong><\/h5>\n<p>Absolutely. We work with companies to create customized training that reflects their operational priorities.<br \/>\nOptions include:<\/p>\n<ul>\n<li>On-site corporate workshops<\/li>\n<li>Private virtual training for teams<\/li>\n<li>Customized program content and schedules<\/li>\n<\/ul>\n<p>Reach out to <a href=\"mailto:info@lsacademy.com\">info@lsacademy.com<\/a> to plan a bespoke training solution.<\/p>\n<hr \/>\n<h2><strong>Medical Writing Services<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">What support can LS Academy provide in Medical Writing?<\/strong><\/h5>\n<p>Our <strong>Medical Writing<\/strong> service is designed to help organizations create high-quality scientific and regulatory documentation.<br \/>\n<a href=\"https:\/\/lsacademy.com\/en\/service\/medical-writing\/\">Visit our webpage<\/a> or contact us <a href=\"mailto:info@lswriting.com\">info@lswriting.com<\/a> to discuss your specific needs or request a quote.<\/p>\n<hr \/>\n<h2><strong>Staying Informed<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">How can I keep up with new courses and conferences?<\/strong><\/h5>\n<p>Stay updated by:<\/p>\n<ul>\n<li>Subscribing to our <strong>newsletter<\/strong> (signup form in the top of the website)<\/li>\n<li>Following us on <strong>LinkedIn<\/strong> and other social platforms<\/li>\n<li>Visiting our training and conference pages regularly for upcoming dates and new programs<\/li>\n<\/ul>\n<hr \/>\n<h2><strong>Need Assistance?<\/strong><\/h2>\n<h5><strong class=\"text-secondary\">Who can I contact if I need help?<\/strong><\/h5>\n<p>For support with registration, payments, technical issues, or questions about content, contact our team:<\/p>\n<p><strong>email:<\/strong> \u00a0<a href=\"mailto:info@lsacademy.com\">info@lsacademy.com<\/a><br \/>\n<strong>phone: <\/strong>+39.(0)35.515684<\/p>\n<p>We aim to respond promptly and assist wherever needed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Questions How do I sign up for a course, training path or conference? You can register easily Online: visit the specific course, training path or conference page on our website and complete the registration form. If you need any support with your booking, please contact us info@lsacademy.com or call our team +39.(0)35.515684 For a &hellip; <a href=\"https:\/\/lsacademy.com\/en\/frequently-asked-questions-faq\/\">Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":20152,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20120","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/lsacademy.com\/en\/wp-json\/wp\/v2\/pages\/20120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lsacademy.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lsacademy.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lsacademy.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lsacademy.com\/en\/wp-json\/wp\/v2\/comments?post=20120"}],"version-history":[{"count":11,"href":"https:\/\/lsacademy.com\/en\/wp-json\/wp\/v2\/pages\/20120\/revisions"}],"predecessor-version":[{"id":20159,"href":"https:\/\/lsacademy.com\/en\/wp-json\/wp\/v2\/pages\/20120\/revisions\/20159"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lsacademy.com\/en\/wp-json\/wp\/v2\/media\/20152"}],"wp:attachment":[{"href":"https:\/\/lsacademy.com\/en\/wp-json\/wp\/v2\/media?parent=20120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}